I am live chate
But that’s only the tip of the iceberg, as Olark has really a lot to offer, and particularly if your live chat needs are slightly more advanced, so to speak.
Take a moment to look at your favorite blog to see what I mean.
To respond to visitor messages, simply access the external Zopim Dashboard – if you want to access chats on the go, you can install a dedicated Android or i Phone app, too.
The dashboard is crammed with vital metrics that let you review chat performances, track chat history, and learn about your visitors in real-time.
That box always remains in sight and can be accessed with just a single click.
Then, after the conversation is done, your customers can leave feedback and grade their experience with your agent.
If you’re unable to chat for any reason, offline messages are sent direct to your inbox.